Documenting your processes/SOPs are a MUST starting out.
However, you do not need to delegate it right away.
You need to DIY FIRST.
But let’s say you are passed that and it’s becoming to the point where you need someone else to take over.
While you can hire a Virtual Assistant, manager, etc to help, it won’t be useful if they don’t know the correct methods of documenting processes.
And you’ll become one of those companies with a lot of documentation, but only using 50% or less of them.
So who do you know you’re ready to outsource? Here are a few things to keep in mind
- Proper documentation and updates can take MONTHS. It won’t always be immediate. (this is where the costs kick in and you want to ensure you are documenting things you will use)
- You have help to keep it updated if you are only hiring a technical writer on a project basis. (This is where a VA, manager, etc is useful because now you have a standard for them to go off of.)
- You have the funds to support the project. (While technical writers are incredibly helpful and can improve cash flow, retention, etc, if you don’t budget them in, you’ll end up “wasting” time and effort.)
- You have a concrete plan. (You know exactly what you want your company/department to do)
- Understand that it’s okay for the process to change after it’s written and tested. (This is why ongoing support is ideal)
If you still have questions or want to add to this list, please leave them in the comments below.
If you’re ready to add a tech writer to your team or want to explore other options, visit the How we help page here on the website!
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