Documentation of business processes is more than writing things down.
There are particular skill sets needed when doing SOPs (Standard Operating Procedures) and not everyone has that capability.
For starters, there’s a right and wrong time to do SOPs. If you’re at the point where you’ve already hired assistance in business, you need to do a full SOP AFTER you’ve tested out the process (step-by-step plan to complete an action).
If you don’t have a method to document processes yet, then hiring someone else to do your SOPs is going to lead to a high unnecessary cost and you may leave with unsatisfactory work.
Businesses hire Online Business Managers, Virtual Assistants, etc to help create SOPs in their company.
Because that’s their job, right?
The problem is that everyone has their spin on how things should be done. Then when you drag in the Online business community, sometimes the mark is missed on how to truly document processes and what it entail.
While most mean well, the issue with hiring someone for your SOPs is that you don’t know what you’re getting. And most of the time, people are left with processes they can’t use because the right questions weren’t asked.
And when the processes aren’t clear, Bottlenecks (areas where your process for a particular action gets ”clogged”) come in.
The best way to combat this is to start the documentation journey yourself.
So when you hire someone to help take over, you already have a standard instead of trying to follow along with someone else who may not know what’s the best either.
If your business needs help with documentation support, make sure to head over to the Services page to see how we can serve you!
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