Key Stages of Business Growth: From Planning to Continuous Improvement
Did you know there's a big difference between the different stages in business and how you document them? I'm sure you know the basics by now if you landed here,…
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Why more Small Businesses should operate like a Corporation
Corporate businesses are often associated with negative connotations such as miscommunication, micromanagement, and low pay. However, there are valuable lessons to be learned from these businesses. For example, corporate companies…
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How to leverage AI without losing your competitive edge
Let's talk about the elephant in the room right now.. the rise of artificial intelligence (AI) and how it's impacting the job market. There's a lot of fear and uncertainty…
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Habits That Create a Luxury Experience for Your Clients
Luxury has found its way into the general marketplace. However, many forget what luxury in business *truly* means. And it's not bloated pricing. It's all about the touchpoints and creating…
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What is a Technical Writer and Why You Need One
Technical writers are a lot more common than we think, but we don't always label ourselves as one. So, what are tech writers? To answer the question, a technical writer…
Onboarding Mistakes to avoid with Independent Contractors
We can't say how often we get asked to make employee handbooks for Independent Contractors, especially among business owners. Most of the time, they just don't know the difference. Sometimes,…
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Improve Team Productivity with SOPs
Before I begin, this is a shortened version of the Live I did on January 17th, 2023. If you would like to watch the video, you can do so here: Watch…
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6 Things to know before Delegating
Before you hire someone to join your team, here are some things you should know (and do) prior. - Have a system (a way you do things consistently and can…
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Why Your Virtual Assistant (or other team members) Shouldn’t be Doing Your SOPs
Documentation of business processes is more than writing things down. There are particular skill sets needed when doing SOPs/Technical Writing and not everyone has that capability (and that's fine!). Especially…
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Life as an Owner and CEO: Documenting Processes
Before I drill into your heads about the importance of documentation in your business and how it ties into being a CEO, let’s cover some key terms you will see…